THE RIDE KNOWLEDGE BASE
Get acquainted with the basics!

CAR RENTERS
Your Favorite Car
We have platform friendly features that assist you in arriving at your best decisions when it comes to car choices. Key highlights are the Car transmission, fuel consumption, dedicated terrain, pet admission, owner pricing, capacity, among others. Kindly make sure you check these features to ensure you experience peace of mind.
Kicking off for a Ride
Your favorite car must have passed a quick check at the pick-up point, the fuel tank should be full in the beginning. Learn more about our full-to-full fueling model.
Communication Channels
All communications including but not limited to; car malfunction, accident, police engagement, traffic offence, and vehicle breakdown are supposed to be channeled to Ride support. Remember, it is by requirement to always communicate to Ride support before indulgence in any verbal or written report with the authorities. This grants you a seamless experience. Learn more on dispute management.
CAR OWNERS
Stand Out Like A Pillar!
In order to achieve this, one needs to be passionate about the whole idea. Be nice and remember passion drives excellence! Address your customers compassionately and ensure your car status, e.g. neatness, reflects who you portray. Upload clean photos of your car. Interior photos appeal too, don’t miss them out. Learn more on how to deliver 5 Star rentals.
Price Setting
With the freedom to set your desired car rental charges, you don’t want to lose grip on potential ride-vetted customers just because you tagged extremely high charges on your vehicle. Cross-check with other popular listing on our platform to see if you are on track. Learn more on price-setting techniques for Ride car owners.
Renter Eligibility Criteria
Admission Points are important when you are listing your car on our platform. Just make sure you are not pressing on hard enough to record little or no sales, because, nobody wants a trip with many don’ts on their quest for real peace of mind! For instance, instead of, “No Pets allowed”, you could indicate, “Brush your pet before admission and thoroughly clean your pet mess(e.g. fur and stuff) before car handover.


